Contact
Boston College
Office of Student Services
Lyons Hall 103
140 Commonwealth Avenue
Chestnut Hill, MA 02467
Phone
617-552-3300 or 800-294-0294
Financial Aid
Students are assigned a counselor according to the first letter of their last name. The counselors' assigned alphabetical range will appear after their names. These assignments are subject to change.
Ebony Marsala, Director, Financial Aid
Deb Aaron,听Associate Director, Financial Aid Compliance
Undergraduate Financial Aid
For questions about financial aid, please email studentservices@bc.edu for assistance.
Graduate and Law Financial Aid
| Counselor | Caseload | Contact |
|---|---|---|
| Elaine Holloman Senior Assistant Director, Graduate and Law Financial Aid | A鈥揊, S鈥揨 | elaine.holloman@bc.edu |
| Marsia Hill Kreaime Associate Director, Graduate and Law Financial Aid | 骋鈥揜 | marsia.hill@bc.edu |
Student Employment
| Staff | Contact |
|---|---|
| Eriliza Guerrero-Andre Associate Director, Student Employment | eriliza.guerrero@bc.edu |
| Kevin Casey, Student Employment Assistant听 | kevin.casey.2@bc.edu |
Operations and Bursar
Chris Cordella, Director, Operations and Bursar, christopher.cordella@bc.edu, 2-8645
Establishes policy, priorities, and direction for credit and collections, Information Services, student loans, and Student Services support areas.
Linda Malenfant, Associate Bursar, Cash Management, Collections, and Student Loans,听linda.malenfant@bc.edu, 2-0403
Responsible for implementing policy and procedures for Student Accounts and the Processing Support Area. Also responsible for recommending and implementing Student Account system changes. Ensures student accounts, payment systems, and billings are accurate and resolves any related issues.
Sandra Hovsepian,听Assistant Director, Student Accounts and Cash Management,听sandra.hovsepian@bc.edu
Jenna Brown, Assistant Director, Student Account Programs, jenna.brown@bc.edu, 2-3323
Responsible for managing student account projects, including refund approvals, medical insurance set-up and maintenance, alternative loan account reconciliation, and managing parking permit issuance.
Danny Ng,听Assistant Director of Federal Loan Administration,听danny.ng@bc.edu, 2-3314
Student Account Receivables
Manage caseloads for collection and hold activity. Provide information and counseling on payment and deferral options for tuition.
Ted Hilli, Assistant Director, Student Account Receivables, theodore.hilli@bc.edu, 2-4974
鈥婻esponsible for the management and collection of tuition receivables accounts.
Amos Ettore,听Credit and Collections听Associate,听amos.ettore@bc.edu,听2-4571
Derek Michaels, Credit and Collections Associate, derek.michaels@bc.edu, 2-0521鈥�
Lisa Perri,听Accounting and Collections Associate,听lisa.perri@bc.edu, 2-2117
Anthony Raymond,听Assistant Director of Campus-Based Loans,听anthony.raymond.00@bc.edu, 2-3369
Oversees the collection of funds for the Campus-Based Loan programs and assists with administration of the loan programs.
Please see below to find the correct contact for your caseload.
| Caseload | Contact |
|---|---|
| Undergraduate Students (CSOM, CSON, LSEHD, MCAS) Undergraduate students' last name: A鈥揕a | Lisa Perri |
| Undergraduate Students (CSOM, CSON, LSEHD, MCAS) Undergraduate students' last name: Le鈥揨 | Derek Michaels |
| Undergraduate WCAS Undergraduate students' last name: A鈥揕a | Amos Ettore |
| Undergraduate WCAS Undergraduate students' last name: Le鈥揨 | Ted Hilli |
| Messina College | Ted Hilli |
| Law School | Ted Hilli |
| Graduate Schools (CSOM, CSON, CSTM, LSEHD,听MCAS,听SSW, and听WCAS) Graduate students' last name:听A鈥揕a | Amos Ettore |
| Graduate Schools (CSOM, CSON, CSTM, LSEHD,听MCAS,听SSW, and听WCAS) Graduate students' last name:听Le鈥揨 | Ted Hilli |
| Exchange Students Exchange students' last name: A鈥揕a | Lisa Perri |
| Exchange Students Exchange students' last name: Le鈥揨 | Derek Michaels |
| Inactive Students | Ted Hilli |
Provide academic, financial, and auxiliary services to students, staff, and families. Maintain compliance with FERPA, explain loan policies and procedures, provide services related to student employment, financial aid, student accounts, process IDs, requests for parking permits, and answer questions concerning meal plans. You may contact the general student services staff at 2-3300.
Agnes Jordan, Associate Director, Student Support Services, agnes.jordan@bc.edu
Mark Schuman, Assistant Director, Student Support Services, mark.schuman@bc.edu
Matthew Meegan, Senior Student Services Associate, matthew.meegan@bc.edu
Betina Rodriguez, Senior Student Services Associate, betina.rodriguez@bc.edu
Cathy Samya, Senior Support Specialist, catherine.samya@bc.edu
Jose Guillermo Cava, Student Services Associate,听jose.cava@bc.edu
Pamela Cugini-Giatras, Student Services Associate, pamela.cugini-giatras@bc.edu
Shannon Fiske, Student Services Associate,听shannon.fiske@bc.edu
Oscar Gamon, Student Services Associate, oscar.gamon@bc.edu
Alyssa Hallinan, Student Services Associate, alyssa.hallinan@bc.edu
Terry Lepore,听Student Services Associate,听terrylynne.lepore@bc.edu
Kyle Mascioli, Student Services Associate,听mascioky@bc.edu
Nadirah Mohan, Student Services Associate,听mohannb@bc.edu
Maureen Nunes, Student Services Associate,听maureen.nunes@bc.edu
Kathleen Packard,听Student Services Associate,听kathleen.packard@bc.edu
Registar
Bryan Jones, University Registrar, bryan.jones.2@bc.edu, 2-4943
Ursula DellaPorta, Associate Registrar, Curriculum Management and Classroom Scheduling,听ursula.dellaporta@bc.edu, 2-4739
Whitney Hoyle, Associate Registrar, Degree Audit, Graduation/Commencement, Athletics Compliance Officer,听whitney.hoyle@bc.edu, 2-2840
TBD,听Associate Registrar, Academic Records, Registration, and Grading
TBD,听Assistant Registrar, Transfer Articulation/Cross-Registration/Reporting
Walter Wrigley, Assistant Registrar, Curriculum Management and Scheduling,听walter.wrigley@bc.edu, 2-3318
Jenna Burke,听Assistant Registrar, Records鈥擴ndergraduate CSOM, Lynch, CSON, WCAS, Graduate CSON and WCAS, Law School, Exam Op-Scanning and Production,听burkeuk@bc.edu,听2-4984
Jonathan Bernier, Assistant Registrar, Records鈥擥raduate MCAS, Lynch, CSOM, CSTM and AV研究所SSW,听jonathan.bernier@bc.edu, 2-4872
Karen Livingston,听Assistant Registrar, Records鈥擴ndergraduate MCAS, karen.livingston@bc.edu, 2-3157
Terry Riordan, Course Administration Specialist, theresa.riordan@bc.edu, 2-3304
Student Information Systems
Jeff Beardsworth,听Director, Student Information Services,听 jeffrey.beardsworth@bc.edu
Greg Keswick, Associate Director, Student Information Services, gregory.keswick@bc.edu
Provides project management and business analysis for all facets of university student system projects. Directs activities related to the development, maintenance, and enhancement of current university academic and financial systems, with a focus on enrollment management and the Slate CRM implementation.
Julie Devi, Systems Support Analyst (temporary), julie.devi@bc.edu
Manages the online course and advisor evaluation systems used by all students, faculty, and administrators. Provides implementation and post-implementation support for the Slate CRM project.
Keziban Tasci,听Business Systems Analyst, Data Analyst,听keziban.tasci@bc.edu
Responsible for the research and analysis of Student Academic and Enrollment Systems including business requirement definition and documentation, test strategy, plans, documentation, execution and reporting, project implementation, systems training and vendor, stakeholder and relationship management.
Academic and Enrollment Systems
Joyce Mappes, Associate Director, Academic and Enrollment Systems, joyce.lezberg@bc.edu
Provides project management and business analysis for all facets of university student system projects. Directs activities related to the development, maintenance, and enhancement of current university academic and financial systems, with a focus on financial aid, academic affairs, reporting, and legacy system support.
Candice Chrysostom, Associate Director, Academic & Enrollment Systems,听candice.chrysostom@bc.edu
Responsible for the research and analysis of Student Academic and Enrollment Systems including business requirement definition and documentation, test strategy, plans, documentation, execution and reporting, project implementation, systems training and vendor, stakeholder and relationship management.
Edward Gee,听Senior听Business Systems Analyst,听edward.gee.2@bc.edu
Responsible for the research and analysis of Student Academic and Enrollment Systems including business requirement definition and documentation, test strategy, plans, documentation, execution and reporting, project implementation, systems training and vendor, stakeholder and relationship management.
Leslie Maxin,听Senior听Business Systems Analyst,听leslie.maxin@bc.edu
Responsible for the research and analysis of Student Academic and Enrollment Systems including business requirement definition and documentation, test strategy, plans, documentation, execution and reporting, project implementation, systems training and vendor, stakeholder and relationship management.
Kristen Songer,听Senior听Business Systems Analyst, kristen.adrien@bc.edu
Responsible for the research and analysis of Student Academic and Enrollment Systems including business requirement definition and documentation, test strategy, plans, documentation, execution and reporting, project implementation, systems training and vendor, stakeholder and relationship management.
Mat Thomas,听Senior Business Systems Analyst,听mathew.thomas.2@bc.edu
Responsible for the research and analysis of Student Academic and Enrollment Systems including business requirement definition and documentation, test strategy, plans, documentation, execution and reporting, project implementation, systems training and vendor, stakeholder and relationship management.
Christine Muller,听Business Systems Analyst,听christine.muller@bc.edu
Responsible for the research and analysis of Student Academic and Enrollment Systems including business requirement definition and documentation, test strategy, plans, documentation, execution and reporting, project implementation, systems training and vendor, stakeholder and relationship management.
Gillian Rolfsen, Student System Information Specialist, gillian.rolfsen@bc.edu
Provides computer, data analytic support, and survey research for staff in Student Services.
Alicia Collins,听Senior听Data Analyst,听alicia.collins.3@bc.edu
Responsible for the research and analysis of Student Academic and Enrollment Systems including business requirement definition and documentation, test strategy, plans, documentation, execution and reporting, project implementation, systems training and vendor, stakeholder and relationship management.
Student Financial Systems
Jeff Beardsworth, Interim Director, Student Financial Systems, jeffrey.beardsworth@bc.edu
Provides project management and business analysis for all facets of university student system projects. Directs activities related to the development, maintenance, and enhancement of current university academic and financial systems, with a focus on student financial systems.
Shafiq Sattar, Senior Business Systems Analyst,听mohammad.sattar@bc.edu
Diego Burbano, Business Systems Analyst,听burbanod@bc.edu, 2-3305
Responsible for the research and analysis of Student Financial Systems including business requirement definition and documentation, test strategy, plans, documentation, execution and reporting, project implementation, systems training and vendor, stakeholder and relationship management.
Director and Administrative Support
Jen Mack,听Executive Director,听jennifer.mack@bc.edu,听2-8015
Jane McGuire, Administrative Assistant鈥擧uman Resources, jane.mcguire@bc.edu, 2-4972
Manages office operations including events, purchasing, payroll, hiring, student employees, budget, travel, and purchasing. Responds to subpoenas.
Project Management and Communications
Amy Scangarello,听Director, Project Management and Communications,听amy.gribaudo@bc.edu, 2-2159
Joshua Bocher,听Assistant Director, Communications, Office of Student Services,听joshua.bocher@bc.edu, 2-1494
Cristina Regis,听Senior听Communications Specialist,听Office of Student Services,听cristina.regis@bc.edu, 2-4879